MDR Pharmaceutical Care

The Nation's #1 Independent Fertility Pharmacy

Dear MDR Pharmaceutical Care / Encino Pharmacy Customer,

Thank you for choosing MDR for all of your prescription needs.  We appreciate your business very much.  Please accept our personal assurance of your complete satisfaction with regard to MDR's service and the medications we provide. 

Patient care is at the center of everything we do.

MDR is a nationwide provider of specialty injectables and compounds. Every patient is important to us so MDR has created a professional network to deliver the quality of care and service infertility patients deserve and should demand. Our accredited and highly-trained staff is specialized in all aspects of infertility. They are  ready to answer questions, provide support and deliver solutions.

We also offer competitive pricing that is consistently equivalent to or lower than other phamacies. In addition, we provide a comprehensive package of value added services which includes prompt and confidential delivery.. All with a personalized touch. 

We appreciate your business and strive to deliver great customer service that exceeds your expectations. Thank you.

Sincerely,

David Makhani, Pharm.D., RPh

Clinical Fertility Pharmacist

MDR is literally and figuratively a "family" business. We are third-generation pharmacists dedicated to helping our patients become parents. Every member of our company is part of the MDR family. "Family" is everything to us - it is our inspiration to deeply care and strive to always provide patients with the highest quality of products and services.

MDR offers comprehensive insurance verification and screening to maximize each patient's coverage. Our insurance experts discuss each patient's individual situation to help them find the best solution to minimize their costs for their fertility medication. We have had situations where we have been successful in finding coverage for patients who thought they had none. Our personnel are skilled at navigating co-pays, prior authorization requirements, and facilitating direct billing to medical plans.

MDR is a network pharmacy for the majority of insurance and managed care plans across the country. We accept all prescriptions and work directly with payors to navigate the complex insurance process and secure maximum reimbursement for our patients. In those cases where the patient incurred out-of-pocket costs and, we subsequently determine that we are able to secure coverage, we will gladly refund whatever the covered amount is up to 100% of these out-of-pocket costs. Normally, we can determine coverage availability within 7 to 10 working days after the prescription is filled.

We are proud of our ability to fill the majority of prescriptions, even when another pharmacy is designated by an insurer. In the limited number of cases when a specific pharmacy must fill the patient's prescription, we coordinate with the other pharmacy to assist them so that the patient receives their medication without delay.